At Mliaday, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Returns & Refunds Policy below.
Return Eligibility
You may return items within 7 days of receiving your order. To be eligible for a return, the following conditions must be met:
Items must be unused and in their original packaging.
All tags and labels must be attached.
Proof of purchase (receipt or order confirmation) is required.
Non-Returnable Items
Certain items are non-returnable for health and safety reasons. These include:
Opened food items
Personal care products
Gift cards
Please check the product description for specific return eligibility.
How to Initiate a Return
To initiate a return, please follow these steps:
Contact Us: Reach out to our customer service team at [email protected] or 16538702091 to request a return authorization.
Prepare Your Return: Pack the item securely in its original packaging. Include a copy of your proof of purchase.
Ship Your Return: Send the package to the address provided by our customer service team. You are responsible for return shipping costs unless the item is defective or incorrect.
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please allow 10 days for the refund to appear in your account.
Exchanges
If you wish to exchange an item for a different size or color, please follow the return process to send the original item back. Once we receive it, you can place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will arrange for a replacement or refund as appropriate.
Customer Service
If you have any questions about our Returns & Refunds Policy, please contact our customer service team at [email protected] or 16538702091. We are here to assist you!
Thank you for shopping with Mliaday! Your satisfaction is our priority, and we appreciate your understanding of our return and refund processes.
